DPD scam texts and emails: is that delivery message real?

“We were unable to deliver your parcel today.” “Pay £1.99 to rearrange delivery.” DPD says its texts show DPD UK as the sender, and the links in its messages go only to dpd.co.uk or dpdlocal.co.uk. So the link is what gives a fake away. Paste the message below to see where it really goes before you tap.

Updated 23 October 2026 · 3 min read

Check a DPD message now

Check one now

Paste the DPD message

Copy the whole text or email and paste it here, or paste just the link. Peekray picks out the links (up to 8) and shows where each one really goes, with a clear answer such as Safe, Check first, Suspicious or Scam.

To copy a text, press and hold the message, then tap Copy. DPD is one of the big names Peekray knows, so it warns about many sites that use DPD’s name without being DPD’s own.

or type or paste it here

Only the web addresses are sent for checking. Screenshots are read on your device, and our server never reads or keeps the rest of your message.

Got a QR code?

Check it before you open it. The code is read in your browser, and only a web address in it is sent for checking.

What they look like

A parcel on hold, and a fee to release it

Made-up examples based on real scams. Their links end in .example, so they lead nowhere: no one can own a .example address. The phone number is one kept for fiction.

  • A missed delivery and a fee

    DPD’s real texts show DPD UK as the sender.

  • Tax to pay before delivery

    DPD says its links go only to dpd.co.uk or dpdlocal.co.uk.

The facts

How DPD really contacts you

1,850UK searches a month about DPD scams, one of the five most searched brands in a 2026 study of search data. (BrokerChooser, August 2026)

  • Text

    Texts from DPD UK

    DPD says its texts show DPD UK at the top, not the name of the shop you bought from.

  • Links

    Only dpd.co.uk or dpdlocal.co.uk

    DPD says the links in its messages go to www.dpd.co.uk or www.dpdlocal.co.uk. A link to anywhere else isn’t DPD’s.

  • Email

    Three email addresses

    DPD says its real emails come only from dpd.co.uk, dpdlocal.co.uk or dpdgroup.co.uk, and has said fakes nearly always come from a private address. A sender’s name is easy to fake, so check the link too.

  • Fees

    No fee to redeliver

    DPD has said it would never ask you to pay to redirect or redeliver a parcel, or ask for your bank details.

Spot it

Four signs of a fake DPD message

  1. 01

    It comes from a mobile number

    DPD’s texts show DPD UK at the top. A text about your parcel from a number like 07… is a warning sign.

  2. 02

    A link that isn’t dpd.co.uk or dpdlocal.co.uk

    Read the site name from the right: dpd.co.uk.parcel‑fee.example is really parcel‑fee.example. Paste the message above to see where the link goes.

  3. 03

    A fee, or duties and tax, to pay through a link

    DPD warns that scam texts ask you to redirect or redeliver a parcel, or pay duties and tax on it, through a link. Expecting a parcel from abroad? Track it at dpd.co.uk yourself and check there.

  4. 04

    “Dear Customer”, mistakes and a rush

    DPD warns about poor spelling and grammar, a greeting like “Dear Customer” instead of your name, and links or buttons that push you to act now.

Royal Mail, Evri and other parcel texts

Got one?

What to do with a DPD message

  1. 1

    Don’t tap the link or reply.

  2. 2

    To check on a parcel, type dpd.co.uk into your browser or open the DPD app yourself, and use the tracking number from the shop you ordered from.

  3. 3

    Report it (see below), then delete it.

Paid the fee? What to do now

Report it

Where to report a DPD scam (UK)

In the UK

A text
Forward it to 7726. It’s free.
An email
Forward it to report@phishing.gov.uk, then delete it.
The fake website
Report it to the National Cyber Security Centre so it can investigate.
Lost money
Tell your bank, then report it to Report Fraud at reportfraud.police.uk or on 0300 123 2040 (England, Wales and Northern Ireland). In Scotland, call Police Scotland on 101.

Let Peekray do it

Check the next “DPD” text before you tap.

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FAQ

Common questions

Does DPD charge a fee to redeliver a parcel?

DPD has said it would never ask you to pay to redirect or redeliver a parcel, or ask for your bank details. A text or email asking for a small fee to rearrange delivery is a scam.

What email address does DPD use?

DPD says its real emails come only from dpd.co.uk, dpdlocal.co.uk or dpdgroup.co.uk, and the links in its messages go to dpd.co.uk or dpdlocal.co.uk. A sender’s name is easy to fake, so paste the email into Peekray to see where its links go.

Is a dpdlocal.co.uk link real?

Yes, if that’s really where it goes: DPD names dpdlocal.co.uk as one of its own sites, and Peekray knows dpd.co.uk, dpdlocal.co.uk and dpdgroup.co.uk are DPD’s. Read the site name from the right, though: dpdlocal.co.uk.parcel‑fee.example is really parcel‑fee.example.

I paid a fee in a fake DPD text. What now?

Call your bank now on the number on the back of your card (in the UK you can also dial 159), and tell them you entered your card details on a scam site. Expect follow-up calls pretending to be your bank, and hang up on them. Peekray’s guide to what to do after a scam link takes you through the rest.

Does Peekray read my messages?

No. When you paste a message, Peekray picks out the links on your device and sends only those web addresses to its server to check. The rest of the message isn’t sent.

Sources

Where this advice comes from

Guides

More help